Apple's iPhone is a breakthrough phone, no doubt. But its "soft" keyboard is causing "breaks" all of its own as iPhone users are forced to clean up typos caused by its unconventional keyboard.
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That according to a new study from usability consulting firm User Centric. From the study:
The researchers found that although iPhone users entered text as fast as their counterparts, they made significantly more texting errors. IPhone users made 5.6 errors per message, while keyboard users made 2.1 mistakes per message and numeric phone typers made 2.4 mistakes.
That's a lot of typos, especially for a small business person who is trying to deliver a professional text or email message to a colleague or customer, rather than a teenager typing "lol" and "brb" to a friend.
Is it enough to turn users off the iPhone? Probably not, but the lack of a full, hard keypad is definitely one of the iPhone's shortcomings.
Source: SmartBiz.com









